Refund policy

How to Request a Return

If you are not satisfied with the product, you may request a return within 48 hours of delivery.

To request a return, customers must:

  1. Send an email to customerservice@damico.in within 48 hours of receiving the product.
  2. Clearly mention the order number and reason for the return.
  3. Share clear pictures of the product showing that it is in its original condition.
  4. Ensure that the product has not been used, tested, damaged, or altered in any way.

Please note that return requests without the required information or pictures may take longer to process or may not be accepted.

✅ Return Eligibility

To be eligible for a return:

  • The return request must be submitted within 48 hours after delivery.
  • The customer must contact customerservice@damico.in to initiate the return request.
  • Clear pictures of the item in its original condition must be provided.
  • The product must be unused and untested.
  • The product must not have been used in any manner.
  • The product must be returned in its original condition.
  • All original packaging, accessories, manuals, and included items must be returned, wherever applicable.

Products that show signs of use, testing, damage caused after delivery, missing accessories, or altered packaging may not be accepted for return.

⚠️ Return Approval

Submitting a return request does not automatically guarantee that the return will be accepted.

All return requests are subject to review and approval by the Damico.in team. Damico.in reserves the right to accept or reject a return request based on the condition of the product, the information and pictures provided, and compliance with this policy.

💰 Return Charges

A ₹100 return charge will be applicable for approved returns.

This charge will be deducted from the eligible refund amount.

💳 Refund Process

Once the returned product is successfully received, inspected, and the return is approved, the eligible refund will be processed after deducting applicable charges, including the ₹100 return charge.

Refunds will be processed within 3–5 business days after the successful completion and approval of the return.

Please note that after the refund has been processed by Damico.in, additional time may be required by your bank, payment provider, or financial institution for the amount to reflect in your account.

📞 Need Help?

For any questions regarding shipping, delivery, returns, or refunds, please contact our Customer Support Team at:

customerservice@damico.in

We are committed to providing a smooth and transparent shopping experience and appreciate your cooperation with our shipping and return process.

 

Refund Policy

At Damico.in, we aim to provide a transparent and hassle-free shopping experience. This Refund Policy explains how refunds are processed for eligible returned products.

🔄 Refund Eligibility

A refund will only be processed after:

  • The customer has submitted a return request within the eligible return period.
  • The return request has been approved by the Damico.in team.
  • The returned product has been successfully received by us.
  • The product has passed our return inspection and meets the conditions mentioned in our Return Policy.

Please note that submitting a return request does not automatically guarantee a refund.

📦 Successful Return

A return will be considered successful only after the returned product has been received and inspected by the Damico.in team.

The product must meet the applicable return conditions, including being returned in acceptable condition with applicable original packaging, accessories, and included items.

💰 Refund Processing Time

Once the return has been successfully completed and approved, the refund will be processed within 5 business days.

The refund will be initiated through the original payment method or another suitable method, depending on the order and payment circumstances.

Please note that after Damico.in processes the refund, additional time may be required by your bank, payment provider, or financial institution for the amount to reflect in your account.

💸 Return Charges

Where applicable, a ₹100 return charge will be deducted from the refundable amount, as mentioned in our Return Policy.

The final refund amount will be calculated after deducting any applicable return charges or other approved deductions.

❌ Non-Eligible Refunds

Refunds may not be issued if:

  • The returned product does not meet the return eligibility requirements.
  • The product has been used, tested, damaged, or altered after delivery.
  • Required accessories or included items are missing.
  • The return request was submitted after the eligible return period.
  • The return is rejected after inspection according to our Return Policy.

📞 Contact Us

If you have any questions regarding your refund or return status, please contact the Damico.in Customer Support Team.

We appreciate your patience and cooperation. Our team will make every effort to process eligible refunds as quickly as possible.